crisis management

noun
the techniques used, as by an employer or government, to avert or deal with strikes, riots, violence, or other crisis situations.

Origin:
1960–65

crisis manager, noun
Dictionary.com Unabridged
Based on the Random House Dictionary, © Random House, Inc. 2014.
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Main Entry:  crisis management
Part of Speech:  n
Definition:  the act or practice of dealing with a crisis when it develops; an attempt to limit the impact of an unforeseen problem
Dictionary.com's 21st Century Lexicon
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Example sentences
Here was his company, violating every conceivable rule in the big-brand
  handbook of crisis management.
Also, strictly for research purposes, a number of books about the dark art of
  crisis management.
The credit he deserves for crisis management, however, is offset by the blame
  he must accept for crisis production.
It was a preview of a trait he would grow famous for in business: emotion-free
  crisis management.
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