emotional intelligence

noun
skill in perceiving, understanding, and managing emotions and feelings. Abbreviation: EI
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World English Dictionary
emotional intelligence
 
n
awareness of one's own emotions and moods and those of others, esp in managing people

Collins English Dictionary - Complete & Unabridged 10th Edition
2009 © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins
Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009
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Dictionary.com's 21st Century Lexicon
Main Entry:  emotional intelligence
Part of Speech:  n
Definition:  an awareness of and ability to manage emotions and create motivation
Dictionary.com's 21st Century Lexicon
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Example sentences
These people seem to have high emotional intelligence.
Unfortunately, in many instances, emotional intelligence is compromised for the
  sake of toughness.
No one doubts that other skills, such as emotional intelligence and good
  management, are important.
With respect to elementary school teachers, it is far more valuable that they
  have a high emotional intelligence than book smarts.
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