pity

1. Sympathy and sorrow aroused by the misfortune or suffering of another.

2. A matter of regret: It's a pity she can't attend the reception.

Synonyms: These nouns signify kindly concern aroused by the misfortune, affliction, or suffering of another. Pity often implies a feeling of sorrow that inclines one to help or to show mercy: felt pity for the outcast.
Compassion denotes deep awareness of the suffering of another and the wish to relieve it: "Compassion is not weakness, and concern for the unfortunate is not socialism" (Hubert H. Humphrey).
Commiseration signifies the expression of pity or sorrow: expressed their commiseration over the failure of the experiment.
Sympathy denotes the act of or capacity for sharing in the sorrows or troubles of another: "They had little sympathy to spare for their unfortunate enemies" (William Hickling Prescott).
Condolence is a formal, conventional expression of pity, usually to relatives upon a death: extending condolences to the bereaved family.
Empathy is an identification with and understanding of another's situation, feelings, and motives: Having changed schools several times as a child, I feel empathy for the transfer students.