sensitivity training

noun
a form of group therapy designed to develop understanding of oneself and others through free, unstructured discussion.

Origin:
1950–55

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Based on the Random House Dictionary, © Random House, Inc. 2014.
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American Heritage
Medical Dictionary

sensitivity training n.
Training in small groups in which people learn how to interact with each other by developing a sensitive awareness and understanding of themselves and of their relationships with others.

The American Heritage® Stedman's Medical Dictionary
Copyright © 2002, 2001, 1995 by Houghton Mifflin Company. Published by Houghton Mifflin Company.
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Encyclopedia Britannica
Encyclopedia

sensitivity training

psychological technique in which intensive group discussion and interaction are used to increase individual awareness of self and others; it is practiced in a variety of forms under such names as T-group, encounter group, human relations, and group-dynamics training. The group is usually small and unstructured and chooses its own goals. A trained leader is generally present to help maintain a psychologically safe atmosphere in which participants feel free to express themselves and experiment with new ways of dealing with others. The leader remains as much as possible outside the discussion. Issues are raised by the group members, and their interactions evoke a wide variety of feelings. The leader encourages participants to examine verbally their own and others' reactions. It is believed that as mutual trust is developed, interpersonal communication increases, and eventually attitudes will change and be carried over into relations outside the group. Often, however, these changes do not endure. Sensitivity training seems to be most effective if sessions are concentrated and uninterrupted, as in several days of continuous meetings.

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Encyclopedia Britannica, 2008. Encyclopedia Britannica Online.
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Example sentences
Before you know it they'll be administering sensitivity training on the polite
  and politically correct way of killing the enemy.
Someday, robots could replace humans as nurse's aides, but first they will need
  a little sensitivity training.
The bill also requires sensitivity training for police and probation officers.
Police officers, in particular, need some type of sensitivity training because
  of the control they exert over others.
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