total quality

Main Entry:  total quality
Part of Speech:  n
Definition:  a business approach and philosophy in which all elements of the process are integrated in order to meet the needs and expectations of customers; also called total quality management
Etymology:  philosophy of W. Edwards Deming, and others
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Total quality is always a great word to know.
So is flibbertigibbet. Does it mean:
a chattering or flighty, light-headed person.
a gadget; dingus; thingumbob.
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