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heartsink

/ˈhɑːtˌsɪŋk/
noun
1.
  1. a patient who repeatedly visits his or her doctor's surgery, often with multiple or non-specific symptoms, and whose complaints are impossible to treat
  2. (as modifier): heartsink patients
Word Origin
C20: so-called because the patient's appearance in the surgery makes the doctor's heart sink
Collins English Dictionary - Complete & Unabridged 2012 Digital Edition
© William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins
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